Expert Information Technology Support for Accountants

As a leading provider for accounting firms and bookkeepers, we understand your unique technology needs. Our experienced technicians have worked extensively with major accounting platforms like Sage, QuickBooks, Xero, TAS Books and more.

We deliver tailored Information Technology support solutions that empower productivity and profitability.

 

Accountants

Accountancy firms are a major section of our Dublin client base and our technicians are experienced in the setting up and configuring of most major accounts and payroll suites, including Sage, TAS Books, Quickbooks and Relate.

Benefits of our Information Technology support for accountants service

  • Eliminate Downtime: We build highly resilient IT environments using enterprise-grade equipment and proactive monitoring to minimize outages that disrupt serving clients. With robust backups and recovery systems as well, we enable near-instant restoration of accounts and files to avoid prolonged interruptions.
  • Proactive Support: Our managed Information Technology services incorporate advanced systems analyzing performance metrics, logs and events to catch problems before they impact users. Being proactive improves uptime and response times compared to just reacting to issues.
  • Comprehensive Data Backup: No client accounting data is immune from equipment failure, ransomware, natural disasters or human error. We provide both on-site and cloud backups securing your clients’ information, accounts, and work product via military-grade encryption.
  • Security and Compliance: Client confidential data demands stringent controls and security. We adhere to the best practice data protection methodologies and fully comply with the Data Protection Acts 1988 and 2003. Our team vets each solution to safeguard sensitive information and avoid breaches.
  • Accounting Software Expertise: Our technicians hold certifications across major platforms like Sage, QuickBooks, Xero, MYOB and TAS Books. We support seamless setup, integration, migration and maintenance. Leverage our experience deploying and supporting leading accounting tools and workflows.
  • Information Technology Security Assessments: We identify security gaps through ongoing risk assessments of your network, endpoints and user policies. This reveals vulnerabilities before they are exploited. Our recommendations boost protection against modern cyber threats targeting accounting data and wire transfers.
  • Fast Remote and On-Site Support: Our technicians deliver prompt remote support via phone, email and screen share sessions. For priority issues requiring on-site service, we respond rapidly with average response times between 1-3 hours. This prevents prolonged downtime and quickly resolves problems limiting impact to your firm’s operations and client service.
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We support

  • Sage Live
  • Sage Instant Accounts
  • Sage 50
  • Sage One Payroll
  • Sage Micropay
  • Quickbooks
  • Relate
  • TAS Books
  • Xero

Our Information Technology support is customized to meet the needs of accounting professionals.

We offer solutions like:

  • Networking for Shared Access – Connecting multiple systems to collaborate
  • Migrating Sage Data Files – Moving key data safely between computers
  • Enterprise Wireless Networks – Fast and secure office connectivity
  • And more services tailored to accounting workflows
  • Microsoft Office and Office 365 Support – Assistance with desktop productivity tools
  • Secure Backup of Accounts – Protecting client data both locally and via cloud
  • Email Archiving for Compliance – Storing communications securely
  • Configuring Sage File Sharing – Setting up network folders for multi-user access