Data Backup Solutions

Data Backup Solutions

It will never happen to me...

Having a good backup system for your business is imperative. It is only human nature to look on the bright side and maintain a “it will never happen to me” attitude, but there are numerous factors that can cause your irreplaceable data to be lost.

We offer local, hybrid and Cloud backup solutions which have been tried-and-tested by us and which are trusted by businesses worldwide.

Critical considerations for a backup system.

Simplicity – The best back-up systems are simple. Having a complex and convoluted backup system can often result in misconfigurations, error and data loss. Back-up systems that are simple to use mean new users or devices can be added quickly and easily.

  • Automatic Back-Up Systems – Set-it-and-forget-it systems that backup Windows and Apple files effortlessly and reliably.
  • Security – Your data backup medium should be protected with the right level of security.
  • Local and Cloud – The best systems store your data locally and securely off-site. We choose only the most reliable and secure online backup providers for your data.
  • Verification – Backup systems that allow for easy verification of data backup success.

Why you need to backup

There is a myriad of factors that can lead to data loss in your business or organisation – and your business needs to protect against them all.

  • Hard drive failure – Disk failure is a persistent threat to your data, no matter how new your computer is. It’s often not a question of if a disk will fail, but when. This also applies to newer solid state disks.
  • File corruption – Files such as MS Office, accounts and email store files can become corrupt. This can be caused by viruses, malware or a poorly coded application.
  • Virus or Malware infection – Some viruses and malware infections are designed to delete, corrupt or maliciously encrypt files. For example, macro viruses can corrupt Office files, whilst crypto-graphic ransomeware viruses, like the infamous Cryto-Locker virus, can encrypt your files, rendering them inaccessible.
  • Employee sabotage – Disgruntled employees pose a risk as they could sabotage your files. Even if your data is stored in the Cloud, it is not completely safe from sabotage by a disgruntled employee.
  • Theft of IT equipment – Mobile computing devices can be stolen from your home, office, car or public spaces, such as cafes or bars. Moreover, it is not unknown for whole servers or desktops to be stolen during burglaries. This is why off-site back-up is so important.
  • Fire and flood – Incidents, such as fires, arson, taps left running and burst water tanks, all pose a risk to your data.

3 reasons why some back-up systems fail

Over the years we have come across many cases where clients (of other IT support providers or “DIY IT Support” clients) have had back-up systems in place, but they still ended up losing data. How did this happen?

  • No easy way to verify the data – Clients are sometimes told their data is being stored “in that box over there”. When disaster does strike, however, they discover there is no valid backup or that it is months out-of-date. A good back-up system should allow users to easily check or get notification of a back-up validity.
  • Back-up systems that are too complex – We have noticed a strong correlation between clunky over-engineered back-up systems and data loss. With complex back-up systems there are too many things that can go wrong. Moreover, many users are afraid to make changes. If they buy a new laptop, they are often afraid of adding it as a backup device. Easy-to-use back-up systems will allow you to easily add new devices, without fear of interrupting the backup.
  • Back-up systems that are misconfigured – Good back-up strategies centralise data and then backup it up. Some users (and some IT support providers) configure their systems to backup to various devices across the network, where data begins to sprawl and multiply in an un-systematic and un-unified way. This can be a disastrous strategy in terms of making sure that all backups are up-to-date, and can also be extremely problematic if you need to restore that data quickly.

Mini case study – When a back-up is not a back-up

A dental practice in Dublin 2 realised the importance of verifying backups one Monday morning when they discovered that the hard disk in their server had failed. Their previous IT support provider assured them that their online backup system was working perfectly, but never showed them how to verify it. Moreover, there were no email notifications of backup completion.

When they did actually find the login details to the online backup provider, they discovered that the last successful backup was executed nearly 4 months ago. Fortunately for them, we were able to salvage most of their data from their failed disk. This case illustrates the importance of verifying backups on a regular basis and of getting some form of notification of successful backup completion.

GIVE US A CALL IF YOU ARE AFFECTED BY ANY OF THE SUPPORT ISSUES ABOVE

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Realclear Partner Sonicwall
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Realclear Partner Dell
Realclear Partner Apple
Realclear Partner Office 365

Contact

Real Clear I.T Support,
6 Trinity Street,
Dublin 2,
Ireland

Tel: 01 685 4833
Email: hello@itsupportdublin.ie

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